Social Listening
Across the world and in different languages, patients and HCPs are talking about you or the problem you solve. We can help you hear what they’re saying.
Communities of patients and HCPs use the internet to connect, talk about their conditions or specialisms, and find support. Social listening gets to the heart of these conversations and gives us valuable data about what motivates people to engage.
Start your projectUsing a mix of AI and manual techniques, we monitor how patients and HCPs talk about your organisation, their health or specialisms, and any topics that connect to you. Then, we turn deep data into a detailed picture of insights and opportunities.
Our listening reports are more than numbers. We spot trends in real-time, benchmark campaign results, and gather vital insight into brand perception to inform new organisational goals. Ultimately, our listening reports inform campaign strategies with valuable, reliable data. Keeping abreast of social conversations means you’ll never miss an opportunity to connect with your audiences.