Chatbots for Health- care
We can help you bring digital interactions to life. Through chatbots we can help you automate and augment online interactions with your users.
Through research, mobile-first thinking, wireframing, and prototyping, we take user experience from high-level persona development to final design with the ideal customer journey front of mind throughout.
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We help our clients to harness artificial intelligence and build chatbots for all kinds of applications, from customer support, to automated social media community management and a range of other bespoke projects.
Our team can bring to life chatbots and digital assistants in a variety of different channels, including web, mobile, apps and social media, and using a range of different technology platforms, such as the Microsoft Bot Framework. Our Amazon Alexa developers are creating some awesome skills that can bring your brand to life on platforms like the Amazon Echo and Google Home. Get in touch and we can talk you through the process - it's up to you to work out if it's us or the bot :)
Case Study — Novartis DAICE Chatbot Platform
Novartis had many use-cases for chatbots across their portfolio, and they needed a sleek, powerful platform that enabled them to rapidly build and deploy the technology at scale.
We designed and built the Digital Artificial Intelligence Conversation Ecosystem, a platform allowing Novartis to customise and deploy conversational interfaces for a multitude of purposes, all from one single backend. We designed robust security protocols, introduced a suite of possible features like voice input, and created a roadmap for future feature innovations.
Case study – Takeda / HCP support chatbot
Lumi is a friendly, knowledgeable chatbot designed to support HCPs, especially nurses, new to IBD specialism.
Knowing every moment counts for busy HCPs, we packed Lumi full of checklists, e-learning material, and gamified education tools that are quick to use and quicker to find. Lumi empowers IBD nurses, improves patient care, and builds the reputation of Takeda as a go-to IBD treatment.